How It Works
Kalayvia Business Consulting
Calm. Clear. Supportive. No pressure.
Starting with a consultant shouldn’t feel confusing or risky. Our process is designed to be transparent, collaborative, and flexible so you always know what’s happening and why.
1. Start with a Free Consultation
What happens:
We begin with a free, no-pressure consultation to understand your business, challenges, and goals. This is a conversation not a sales pitch.
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What we cover:
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What’s currently feeling heavy or stuck
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Where you want more clarity or support
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Whether our services are the right fit
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What this is not:
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No obligation
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No prep work required
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No surprise upselling
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2. Scope & Support Plan
What happens:
If we decide to move forward, we’ll outline a clear scope of work together. This may be a short-term project, ongoing fractional support, or advisory sessions, depending on your needs.
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You’ll always know:
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What’s included
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How time is allocated
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How communication works
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How invoicing is handled
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Nothing begins without mutual clarity and agreement.
3. Onboarding & Setup
What happens:
Once we’re aligned, we handle onboarding smoothly and efficiently.
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This may include:
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Access to agreed tools or platforms
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Review of existing systems or documentation
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Establishing communication rhythms
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Setting priorities for the first phase of work
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The goal is to reduce friction, not add more.
4. Ongoing Support & Implementation
What happens:
Work proceeds according to the agreed scope. Depending on the service, this may include hands-on implementation, systems design, documentation, or advisory sessions.
Throughout the process:
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You remain informed
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Changes are discussed before being made
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Work stays aligned with your capacity and goals
Support is collaborative, not intrusive.
5. Review, Adjust, or Wrap Up
What happens:
We periodically review what’s working and what needs adjusting. If the engagement is project-based, we’ll clearly define completion. If ongoing, we’ll reassess priorities as your business evolves.
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You can:
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Continue support
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Adjust scope
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Pause or conclude services
No pressure. No guilt. No lock-in.
What You Can Expect
What happens:
✔ Clear communication
✔ Ethical, transparent support
✔ Practical systems you can actually maintain
✔ Respect for your time, boundaries, and capacity
What You Won’t Get
✖ Long-term contracts you can’t exit
✖ Vague deliverables
✖ Overpromising or guarantees
✖ One-size-fits-all solutions
Not Sure What You Need Yet?
That’s completely okay.
Many clients come in knowing something isn’t working, but not exactly what. The consultation exists for that reason, clarity comes first.