1. Acceptance of Terms

By accessing this website, booking services, or engaging Kalayvia Business Consulting (“Kalayvia,” “we,” “us,” or “Consultant”), you agree to be bound by these Terms of Service (“Terms”).

If you do not agree to these Terms, please do not use this website or book services.

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2. Services Provided

Kalayvia Business Consulting provides professional consulting services, which may include but are not limited to:

• Business strategy and advisory support

• Operations and systems development

• Workflow optimization and documentation

• Marketing, content, and growth guidance

• Ongoing advisory or fractional support

Specific services, priorities, and deliverables are determined by the service selected at booking or as otherwise mutually agreed in writing.

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3. Independent Contractor Relationship

Consultant operates as an independent contractor. Nothing in these Terms creates an employment relationship, partnership, joint venture, or agency relationship between the Consultant and any client.

Clients may engage other consultants or service providers at their discretion.

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4. Booking, Payment & Pricing

Base Rate

All services are billed at a standard rate of $40 USD / £30 GBP per hour, regardless of payment structure.

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Payment Structures

Clients may choose one or more of the following billing methods, as agreed at booking:

• Hourly billing

• Monthly retainers (prepaid hours)

• Commission-based arrangements tied to customer volume

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Examples provided on the website are illustrative only. Final terms are confirmed at booking.

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Payment Processing

Payments are processed through third-party platforms such as Square. Consultant does not store payment details.

All invoices must be paid in full prior to services being rendered unless otherwise agreed.

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5. Commission-Based Services

For commission-based arrangements:

• Commission is earned based on agreed metrics (e.g., per customer)

• Commission accrues regardless of attendance where fees are charged

• Refunds or chargebacks do not retroactively reduce earned commission unless explicitly agreed in writing

Commission terms are defined prior to service delivery.

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6. Time, Availability & Communication

Unless otherwise agreed:

• Services are capped at 20 hours per week

• Consultant will make reasonable efforts to respond to communications within 48 hours

• Communication may occur via email, booking platform, or other mutually agreed channels

Availability may be reduced during academic examination periods or circumstances beyond reasonable control, with reasonable notice provided.

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7. No Guarantees

Consultant provides advisory and operational support services. No guarantees are made regarding revenue, growth, performance, or business outcomes.

Results depend on many factors outside Consultant's control.

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8. Intellectual Property

Upon full payment:

• Clients own final deliverables created specifically for them

• Consultant retains ownership of all underlying templates, tools, methodologies, processes, and pre-existing materials

Consultant may reuse generalized knowledge, frameworks, and non-confidential learnings.

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9. Confidentiality

Consultant agrees to treat client confidential information with reasonable care and not to disclose such information to third parties except as required to provide services or comply with legal obligations.

This obligation survives termination of services.

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10. Termination

Either party may terminate services at any time with written notice.

All earned fees and commission accrued prior to termination remain payable.

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11. Force Majeure

Consultant shall not be liable for delays or failures caused by circumstances beyond reasonable control, including but not limited to illness, technical failures, academic obligations, or acts of God.

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12. Limitation of Liability

To the maximum extent permitted by law, Consultant shall not be liable for indirect, incidental, consequential, or special damages arising from use of the website or services.

Total liability shall not exceed the amount paid for services in the preceding thirty (30) days.

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13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, USA, without regard to conflict of law principles.

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14. Dispute Resolution

Any disputes arising under these Terms shall be resolved through binding arbitration, conducted remotely unless otherwise agreed. By agreeing to these Terms, you waive the right to bring claims in court, except where prohibited by law.

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15. Changes to These Terms

Kalayvia reserves the right to update these Terms at any time. Changes will be posted on this page with an updated revision date.

Continued use of the website or services constitutes acceptance of the updated Terms.

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16. Contact Information

If you have questions about these Terms, please contact:

Kalayvia Business Consulting
📧 contact@kalayviaconsulting.com