Question 1

What kinds of businesses do you work with?

Accepted Answer

Kalayvia Business Consulting works primarily with small service-based businesses, solo founders, and micro-teams. While we have experience in specific industries, our focus is on how a business operates rather than its niche.

If you’re unsure whether your business is a good fit, a free consultation is the best place to start.

Question 2

What services do you offer?

Accepted Answer

Services include fractional operations support, systems and workflow design, documentation, content and communication strategy, and ongoing advisory support.
 Specific services are outlined on the Services page.

Question 3

How does pricing work?

Accepted Answer

Kalayvia uses a consistent base rate of $40 USD / £30 GBP per hour across all services. Clients can choose how they’re billed, including hourly, retainer, or commission-based structures.

Payment structures can be mixed and matched based on budget, while the hourly rate remains the same.

Question 4

Do you require long-term contracts?

Accepted Answer

No. Long-term contracts are not required unless agreed upon in advance. Many clients begin with short-term or flexible arrangements and adjust as needed.

Question 5

How do retainers work?

Accepted Answer

Retainers reserve a set number of hours per month at the standard hourly rate.
 For example, a £300 monthly retainer includes 10 hours of support.
Specific terms, including rollover policies, are outlined in the Terms of Service.

Question 6

How does commission-based pricing work?

Accepted Answer

Commission-based pricing ties consulting time to customer volume while maintaining the same hourly value.
 For example, £10 per customer would equal one hour of consulting for every three customers.
Commission structures are agreed upon in advance and tracked transparently.

Question 7

How do I book a service?

Accepted Answer

All services can be booked directly through this website.
 By booking, you agree to Kalayvia’s Terms of Service.

Question 8

What happens after I book?

Accepted Answer

After booking, you’ll receive confirmation and next steps based on the service selected. Communication and deliverables are aligned to the scope agreed upon at booking.

Question 9

Do you provide guarantees?

Accepted Answer

No. While Kalayvia focuses on improving clarity, systems, and operational effectiveness, specific outcomes cannot be guaranteed as results depend on many factors outside of our control.

Question 10

Do you offer legal, medical, or financial advice?

Accepted Answer

No. Kalayvia Business Consulting does not provide legal, medical, or financial advice.

Question 11

How do you handle client information?

Accepted Answer

Client information is handled with care and used only for the purposes of providing services. Full details are outlined in the Privacy Policy.

Question 12

I still have questions! What should I do?

Accepted Answer

You’re welcome to reach out through the Contact page or book a free consultation to discuss your needs.